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How do I return an item?

Herbalife guarantees the quality of any product which carries the Herbalife name and certifies that the products manufactured for it meet high standards of freshness and purity for customer use. IRON CLAD "30 DAY MONEY BACK GUARANTEE"

We are confident that our customers will find our products satisfactory in every way.
However, if for any reason, you are not completely satisfied with any Herbalife product purchased from, you may request a refund from within thirty (30) days from the date you receive the product. We will offer you a full credit toward the purchase of other Herbalife products or a full refund of the purchase price (excluding shipping costs if any).

This guarantee is limited and does not apply to any product intentionally damaged or misused. If you are not satisfied, will honor the product guarantee quickly and courteously, according to the following instructions:

1. Make sure that you are using the products consistently. This simple step solves the majority of issues we come across.
2.Contact with any questions regarding product usage or results. We guarantee that results are mandatory for all individuals who use the products consistently and correctly, with our guidance and assistance.

3. If you still would like to return your products, make sure that receives your return within thirty (30) days of you first receiving it.

We offer customers a 30-day money-back guarantee, no questions asked. If you're not fully satisfied with any product for any reason, simply return the unused portion to us within 30 days and you'll receive a full refund. It's our way of guaranteeing your complete satisfaction. To make a return, please contact us for full procedure. IMPORTANT: Items that are not returned in their original product container will not be refunded.

Return Shipping costs are non refundable
Cash Refunds
There are no cash refunds on credit card purchases.

If an item is exchanged, new shipping and handling fees will be applied.

Lost or Stolen Packages
We recommend that you keep proper Proof of Delivery for any package you ship for return and you ship them with a trackable company.